{"title":"Service Quality Parameters for Social Media-Based Government-to-Citizen Services","authors":"Sukhwinder Singh, A. Gupta, Lovneesh Chanana","doi":"10.1007/978-981-13-1742-2_20","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":369259,"journal":{"name":"Information and Communication Technology for Intelligent Systems","volume":"66 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2018-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Information and Communication Technology for Intelligent Systems","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1007/978-981-13-1742-2_20","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}