THE USE OF DIGITAL AND INFORMATION TECHNOLOGIES TO IMPROVE THE EFFICIENCY OF CAR SERVICE COMPANIES

Semykina Alla Sergeevna, Zagorodny Nikolay Alexandrovich, Konev Alexey Alexandrovich, Shchetinin Nikolay Anatolyevich
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Abstract

The work considers the issue of using digital and information technologies at car service enterprises. An analysis of possible measures to improve the efficiency of automotive service enterprises through the introduction of digital and information technologies was carried out. It has been established that the use of digital systems in the process of maintenance and repair reduces the document flow of the enterprise, reduces the time for processing documents and transferring information between employees, increases the level of automation of processes and minimizes the number of errors that occur, which generally increases the efficiency of car services.
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利用数字和信息技术提高汽车服务公司的效率
这项工作考虑了汽车服务企业使用数字和信息技术的问题。分析了通过引入数字和信息技术来提高汽车服务企业效率的可能措施。已经确定,在维护和维修过程中使用数字系统减少了企业的文档流,减少了处理文档和员工之间传递信息的时间,提高了流程的自动化水平,并最大限度地减少了发生的错误数量,这通常会提高汽车服务的效率。
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