{"title":"Customer service and distribution center location","authors":"Yanxia Zhang, Jia-zhen Huo","doi":"10.1109/ICSSSM.2005.1499485","DOIUrl":null,"url":null,"abstract":"Distribution centers (DCs) location is very important for the customer service for a corporation. DCs are infrastructure of logistics systems, DCs number and location will influence inventory and transportation so to influence the customer service level. The selection of DCs location requires careful attention to the inherent trade-off among inventory costs, transportation cost, and service level. Customer service was analyzed, from transportation and inventory aspects, and a DCs location model was presented. In the end a case study was given.","PeriodicalId":389467,"journal":{"name":"Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005.","volume":"9 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2005-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"4","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005.","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/ICSSSM.2005.1499485","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 4
Abstract
Distribution centers (DCs) location is very important for the customer service for a corporation. DCs are infrastructure of logistics systems, DCs number and location will influence inventory and transportation so to influence the customer service level. The selection of DCs location requires careful attention to the inherent trade-off among inventory costs, transportation cost, and service level. Customer service was analyzed, from transportation and inventory aspects, and a DCs location model was presented. In the end a case study was given.
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