UI Method to Support Knowledge Creation in Hybrid Museum Experience

Abstract

A user interaction method to support knowledge creation in a hybrid museum experience is proposed and evaluated. The method incorporates a knowledge creation process of visitor experiences to the interaction scheme on the user interface based on two intentions. The first intention is to invoke user actions required for an effective knowledge experience, including individual learning. The second intention is to document the knowledge with sufficient information for sharing and reuse. The method is designed as part of an application for a hybrid museum experience such that the digital device does not distract the visitor from the museum exhibit. This paper presents the proposed UI interaction method, its implementation in the application, and an evaluation study of its effects. The evaluation was conducted with a group of curators to obtain professional feedback on the method's effect on observation behavior and knowledge creation. As a result, we found that the user interface of expressing one's own impressions and seeing the impressions of others helped to deepen the understanding of the exhibits.