How competencies boost performance

C. Ashton
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引用次数: 34

Abstract

Reports on how Holiday Inn Worldwide has successfully implemented competency‐based HR strategies which directly link compensation and individual performance to business objectives. The core competencies deemed to be of value to the organization were customer service orientation; flexibility; commitment to organizational values; achievement orientation; initiative and proactivity; organizational influence; creative problem solving; enablement and developing others.
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胜任力如何提升绩效
报告假日酒店全球如何成功实施基于能力的人力资源战略,将薪酬和个人绩效与业务目标直接联系起来。被认为对组织有价值的核心能力是客户服务导向;灵活性;对组织价值的承诺;成就取向;主动性和主动性;组织的影响;创造性地解决问题;使能和开发他人。
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