A Novel Framework for Co-designing of An Artificial Intelligence Based Television-enabled Application to Address Social Isolation and Alleviating Loneliness for Older People

Abstract

Ageing is a natural and unavoidable process that all humans go through, and it is marked by a series of typical physical, psychological, and social changes. Increasing social isolation and loneliness are severe yet underappreciated public health risks, affecting people of all ages and backgrounds. Therefore, we propose to co-design a novel Television Enable Application (TEA) for healthy ageing in this study. Our co- designed AI-based television-enabled application (TEA) can adapt to home television, which is universally helpful in enabling older people and others to connect with befriending services. In this paper, we have completed an extensive literature review and propose a framework for co-designing the application with older people. We adopt an agile approach to developing TEA with iterations, inception, and elaboration, of the prototype. Additionally, a co-creation methodology and a quantitative evaluation of social isolation and loneliness will be used to improve the prototype between the inception and elaboration phases and assess the impact of TEA on social isolation and loneliness. To evaluate the effectiveness of befriending and of TEA versus traditional befriending, we propose a series of mixed two (group: traditional versus TEA) x 2(time: baseline and follow-up) ANOVAs tests will be considered for each questionnaire measure to assess if there are any statistically significant changes in scores over time, and between groups with alpha level 0.05. The developed TEA will be capable of addressing loneliness and isolation by connecting ageing people. TEA will also provide older people with a feature to communicate with care services.