Investigating the relationship between stress management and organizational commitment among nurses during Covid-19 pandemic, with the mediating role of communication skills training

Abstract

Aim: Nursing is one of the challenging and stressful jobs that the managers of healthcare organizations should manage the created stress the commitment of the nurses during Covid 19 crisis. In this study, we investigated the relationship between stress management and nurses' organizational commitment with the mediating role of communication skills training. Methods: The statistical population of this descriptive-correlational study includes 108 managers and nurses of Farabi Hospital in Bastak city in Hormozgan province during 1399 who were selected by stratified random sampling method. The data collection tool is a researcher-made questionnaire. SPSS software was used to analyze the data in the inferential section and LISREL 8.8 software was used to fit the path coefficient. Results: The results showed that stress management has a positive and significant relationship with nurses' organizational commitment. This relationship was confirmed by path coefficient (0.19) and significance coefficient (2.92). Also, communication skills training as a mediating variable has created a positive and significant relationship between stress management and nurses' organizational commitment. In this way, the relationship between stress management and communication skills training with path coefficient (0.5) and significance coefficient (6.46) was confirmed. Furthermore, the relationship between communication skills training and nurses' organizational commitment with path coefficient (0.66) and significance coefficient (10.01) was confirmed. This relationship has the highest path and significance coefficient. Conclusion : Findings show that due to the Covid-19 crisis, stress management and communication skills training can help improve the productivity and performance of all staff, especially nurses, and affect their organizational commitment in the hospital.