A Management Control oriented Governance Framework for Artificial Intelligence

Abstract

In an age of increasing access to and power of artificial intelligence (AI), ethical concerns, such as fairness, transparency, and human well-being have come to the attention of regulators, standard setting bodies, and organizations alike. In order to build AI-based systems that comply with new rules, organizations will have to adopt systems of governance. This study develops, based on existing frameworks and a multiple case study, a governance framework specifically designed with these challenges in mind: The St. Gallen Governance Framework for Artificial Intelligence focuses on identifying stakeholder concerns and strategic goals, building a management control system, assigning roles and responsibilities, and incorporating dynamism into the system of governance.