The evolution and the future of the e-gov

Ricardo Campos, Célio Gonçalo Cardoso Marques
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引用次数: 2

Abstract

After a continuously development in on-line availability, most of the countries are close to reach the highest point of public services maturity. The future of e-Gov should now go through accessibility questions and m-Gov, providing a new set of user-centred services, personalized and based on alerts that could be programmed taking into account knowledge based in the localization of the user. In this article we will analyze the stage of e-Gov in Europe based in a report of the European Commission, which allows, the realization of a comparative analysis of the evolution occurred between 2004 and 2006 in the 28 countries part of the study. Following, we analyze the case of Portugal, pointing out some of the reasons to the success of the measures applied. Finally we project the future of e-Gov in terms of accessibility questions, platform access independence and user-centred services.
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电子政府的发展与未来
在联机可用性不断发展之后,大多数国家已接近达到公共服务成熟度的最高点。电子政府的未来现在应该通过可访问性问题和m-Gov,提供一套新的以用户为中心的服务,个性化和基于警报的服务,这些服务可以根据基于用户本地化的知识进行编程。在本文中,我们将根据欧盟委员会的一份报告分析欧洲的电子政务阶段,该报告允许对2004年至2006年28个国家的演变进行比较分析,这是研究的一部分。接下来,我们分析了葡萄牙的案例,指出了一些措施实施成功的原因。最后,我们在可访问性问题、平台访问独立性和以用户为中心的服务方面预测了电子政务的未来。
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