Evaluating Jordanian universities' websites based on data envelopment analysis

2017 8th International Conference on Information and Communication Systems (ICICS) Pub Date : 2017-04-01 DOI:10.1109/IACS.2017.7921964

Hassan M. Najadat, A. Al-Badarneh, Rasha K. Al-Huthaifi, Assia Abo-Zaitoon, Yasmin Al-Omary

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引用次数: 5

Abstract

Websites of universities have become vital in evaluating universities' performance. These websites may face some weaknesses, including poor design, insecure system, bad performance or usability. There is a limited research work that evaluates the universities' websites performance. In this paper, a new approach is proposed in order to evaluate the Jordanian universities based on data envelopment analysis. The dataset is collected from 23 Jordanian universities' websites by using four tools to extract a set of vital features from each website. We applied data envelopment analysis to provide decision makers of universities a plan to improve the websites. In this paper, the websites' efficiencies are evaluated in three viewpoints including usability, design, and performance. The results of the usability show that 18 websites are usable while 5 websites are not usable, while the results of the design show that only 7 websites have good design. Finally, the websites' performances are classified into efficient or inefficient. The result shows that among 23 universities, there are 4 websites are rated as efficient and 19 sites are rated as inefficient.

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基于数据包络分析的约旦大学网站评价

大学网站已经成为评价大学绩效的重要手段。这些网站可能面临一些弱点，包括糟糕的设计，不安全的系统，糟糕的性能或可用性。有一个有限的研究工作来评估大学网站的表现。本文提出了一种基于数据包络分析的约旦大学评价方法。数据集是从23所约旦大学的网站上收集的，通过使用四种工具从每个网站中提取一组重要特征。我们运用数据包络分析为高校决策者提供网站改进方案。本文从可用性、设计和性能三个角度对网站的效率进行了评价。可用性结果显示，18个网站可用，5个网站不可用，而设计结果显示，只有7个网站设计良好。最后，将网站的性能分为高效和低效。结果表明，在23所高校中，有4个网站被评为高效网站，19个网站被评为低效网站。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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2017 8th International Conference on Information and Communication Systems (ICICS)

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