Digital Transformation Model for the Reduction of Time Taken for Document Management with a Technology Adoption Approach for Construction SMEs

Abstract

Currently, the lack of time and cost optimization in processes is a factor that affects 65% of companies in the construction sector as they continue to use traditional methods for several company processes, such as document processing. Therefore, the contribution of this research is the reduction of document approval time for the parties involved by 75% through the digital transformation of medium-sized companies in the construction sector using the building information modeling (BIM) methodology, applying three stages: planning, where the context of the company is analyzed and initial data are obtained; execution, where the necessary tools are used to solve the problem; and continuous improvement, where the data and results will be explained and the effectiveness of the project will be demonstrated. Consequently, a pilot test was carried out in one of the projects of a company called ABC S.A. to collect information, data, and results related to the efficiency and the adoption level of the BIM for the purpose of validating the reduction of time taken for document processing, reduction of costs by 40%, and for its application in various companies of the same sector. The results showed that the digital transformation of document management reduced review time and improved worker performance.