The impact of using digital technologies within the personal sales conversation at the POS on customer satisfaction - A mixed-methods investigation within the retail-industry
{"title":"The impact of using digital technologies within the personal sales conversation at the POS on customer satisfaction - A mixed-methods investigation within the retail-industry","authors":"Dominik Rode, Cathrin Stammen-Hegener","doi":"10.18690/978-961-286-280-0.64","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":433724,"journal":{"name":"Humanizing Technology for a Sustainable Society","volume":"8 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Humanizing Technology for a Sustainable Society","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.18690/978-961-286-280-0.64","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}