Employees’ Engagement. Line Managers Make it Happens

Abstract

The aim of this article was to investigate engagement skills that encourage team motivation as central set of line manager’s role. We defined engagement construct in terms of objectively registered records of employees’ assessment about the following engagement skills of their supervisors: Leadership, Strategic narrative, Employee voice, Reliability, Involvement and Supervision. The proposed line managers’ engagement skills model was examined in a sample of 46 employees who evaluated their supervisors’ people-related competences. 10 line manages were evaluated. The results showed that the developed into the company People management strategy and respectively the level of line managers commitment skills are predictor of the engagement dimensions. The findings of this study could be used to improve future research on engagement excellence.