Supporting Interactive System Development Following MR-MPS-SW with HCI Approaches

Abstract

The MPS for Software reference model (MR-MPSSW) is one of the models currently used in Brazilian industry. This software process capability maturity (SPCM) model describes Software Engineering (SE) practices that are applied in the software development by the use of approaches (such as methods, techniques and so on). The Human-Computer Interaction (HCI) community has defined specific approaches (methods, techniques, patterns, and standards) for the conception, design, implementation, and evaluation of interactive systems development. Nevertheless, the literature points out that those approaches are not sufficiently used in industry. Taking advantage of the large use of SPCM models, we have identified HCI approaches that could support SPCM practices related to five processes (Requirements Development, Design and Construction of the Product, Product Integration, Verification and Validation) advocated by the MR-MPS-SW. Analyzing the HCI literature and MR-MPS-SW, we identified a set of HCI approaches for interactive systems development. We interviewed twenty HCI experts to validate and improve this initial set. Thus, we identified 14 HCI categories with examples of methods, techniques, patterns, and standards adequate for performing SE practices of the MR-MPS-SW when developing interactive systems.