Problem Solving in Case Management (PIC): A Computer Assisted Instruction Simulation

Abstract

Summary Problem Solving in Case Management (PIC) is a software package which teaches case management skills through a simulated case presentation of an individual with severe and persistent mental illness. The program instructs students to identify and prioritize client needs, select alternatives and respond to randomly presented outcomes. An individual's own solutions can be typed in and a dictionary describing sendees and terms is available for reference. The user can review the client's current status and may access help with the functioning of the program at any time. A record of the student's exercise may be printed out and used in class discussion or in conference with the instructor. The program was designed and scripted using the Apple Macintosh computer with HyperCard software.