{"title":"A positive management orientation for continuous improvement","authors":"C. Yeo, T. Goh, M. Xie","doi":"10.1109/IEMC.1995.523935","DOIUrl":null,"url":null,"abstract":"A \"Do It Better Each Time\" strategy has been promoted in quality management literature, in preference to the \"Do It Right First Time\" approach to managing quality. This paper discusses these concepts from the viewpoints of the traditional quality management \"gurus\": Philip B. Crosby, W. Edwards Deming, and Joseph M. Juran, and examines how they relate to current quality management philosophies.","PeriodicalId":231067,"journal":{"name":"Proceedings for Operating Research and the Management Sciences","volume":"18 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"1995-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"11","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Proceedings for Operating Research and the Management Sciences","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/IEMC.1995.523935","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 11
Abstract
A "Do It Better Each Time" strategy has been promoted in quality management literature, in preference to the "Do It Right First Time" approach to managing quality. This paper discusses these concepts from the viewpoints of the traditional quality management "gurus": Philip B. Crosby, W. Edwards Deming, and Joseph M. Juran, and examines how they relate to current quality management philosophies.
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