Governance in Tourism: A Study of Private Sector Hotels in Haryana

Abstract

The ministry of tourism development manages the hotel sector at the national level, while state legislation manages the hotel sector at the state level in India. In order to maintain their star ratings, hotels must conform to certain regulatory regulations. The HRACC (Hotel and Restaurant Approval and Classification Committee) has established specific governance parameters, and efforts have been made to assess whether private sector hotels were complying with all of the committee's governance requirements. As a result of the study, it was determined that private sector hotels in India adhered to the majority of the parameters.