Factors Affecting the Efficiency of Logistics Management of Small and Medium Enterprises in Thailand: A Case Study of Logistics Service Providers

Abstract

This research aims to study the factors affecting the efficiency of logistics management of small and medium enterprises in Thailand, a case study of logistics service providers. The sample consisted of 846 logistics service providers. The instrument used for collecting data was a questionnaire. The statistical approaches including percentage, mean, standard deviation, and multiple regression analysis with Ordinary Least Square (OLS) method were purposively used for the hypothesis testing. The finding was concluded that quick response strategy, office information systems, retention relationship, transportation, establishing relationship and facilities site selection, warehousing and storage affects positively on efficiency of logistics management of small and medium enterprises in Thailand, a case study of logistics service providers. Therefore, logistics service providers or the government organization that supporting logistics industry could adopt the results of the study to apply and plan the strategy to support logistics service industry in which it could be the tools of developing the logistics entrepreneurs in Thailand, and it could help develop capability in competing in national and international markets.