A Proposal using an e-Participation Strategy for the Evaluation of Public Transport Service in Costa Rica

Luis Diego Ramirez-Güell, R. C. Morales
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Abstract

Although the citizen participation is intended in order to approve fare adjustments on bus service in Costa Rica, poor results have been noticed since the means and/or technical aspects to propose or to oppose such adjustments are complicated, unknown or not available for most population. This research has analyzed two important experiences on e-Participation in Chile and Colombia in order to identify critical factor on distinct dimensions (political, administrative, economic, social and technological). The findings were used to propose a solution for the evaluation of the main transport public service (buses) in Costa Rica that can be used by the Public Authority in this field.
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使用电子参与策略评估哥斯达黎加公共交通服务的建议
虽然公民参与的目的是为了批准哥斯达黎加公共汽车服务的票价调整,但由于提议或反对这种调整的手段和/或技术方面很复杂,对大多数人来说是未知的或无法获得的,因此注意到结果很差。本研究分析了智利和哥伦比亚在电子参与方面的两个重要经验,以确定不同层面(政治、行政、经济、社会和技术)的关键因素。调查结果被用来提出一项解决办法,以评价哥斯达黎加的主要运输公共服务(公共汽车),供公共当局在这一领域使用。
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