Using Communication Frequency and Recency Context to Facilitate Mobile Contact List Retrieval

Abstract

As mobile contact lists get bigger and bigger the cognitive load on the user increases while trying to retrieve the next contact to start a communication session. In this paper we focus on the task of retrieving a contact when the purpose is to start a phone call, examining mobile users' call logs and showing that it is possible to accurately predict the next contact to be called using relatively simple heuristics and algorithms that describe usage context. The authors present and discuss the results of the proposed method applied on a dataset collected from an experiment the authors organised involving 25 mobile users.