{"title":"Using effective communication to deal with downsizing","authors":"R. Hodgetts, C. W. Blackwell, J. Gibson","doi":"10.1109/IPCC.1996.552579","DOIUrl":null,"url":null,"abstract":"Many downsizing efforts have been ineffective because companies have not properly used communication to bring about the needed change. This paper examines how communication can be used to develop shared mind sets, empower the personnel, and effectively manage the overall process. Particular attention is given to successful efforts of firms such as General Electric, AT&T Universal Card Services, Valley Hospital Medical Center, Zytec, and other quality award-winning companies.","PeriodicalId":375251,"journal":{"name":"IPCC 96: Communication on the Fast Track. IPCC 96 Proceedings","volume":"39 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"1996-09-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"IPCC 96: Communication on the Fast Track. IPCC 96 Proceedings","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/IPCC.1996.552579","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0
Abstract
Many downsizing efforts have been ineffective because companies have not properly used communication to bring about the needed change. This paper examines how communication can be used to develop shared mind sets, empower the personnel, and effectively manage the overall process. Particular attention is given to successful efforts of firms such as General Electric, AT&T Universal Card Services, Valley Hospital Medical Center, Zytec, and other quality award-winning companies.
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