Authority vs. Responsibility: Workshop on Revisiting Socio-Technical System Approaches to Design for Convenient Forms of Smart Mobility

Abstract

The focus of future mobility is slowly shifting from individual car-based mobility to (shared, automated, and electric) mobility (as a service – MaaS). While such novel forms of transportation promise benefits related to environmental impact and economical viability, practical aspects could negatively affect the users’ convenience and comfort. With this workshop, we aim to start a discussion on these challenges of future mobility and initiate an exchange across participants from different disciplines, cultures, and backgrounds to find solutions that support the user experience of smart mobility.