A Web-Based DSS for the Selection, Implementation and Evaluation of ERP Systems

P. Jain, J. Tyagi, Rohit Kumar
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引用次数: 1

Abstract

The Enterprise Resource Planning System is a huge and complex information system that enables the whole organization to operate, collaborate and coordinate its activities through the use of a single data repository. It is expensive to procure and takes a long time to implement. As such, organizations are extremely cautious before making the decision on ERP implementation. Once ERP is implemented, organizations need to continuously monitor its performance and its alignment with the organizations strategic objectives. In this paper we describe our work on the development of a web-based Decision Support System (DSS) that can help organizations to evaluate the success of their ERP implementation and measure the benefits obtained. The challenge of developing the tool lies in determining the criteria for an ERP implementation to be successful, identifying measurements of ERP benefits and ascertaining productivity indicators. To acquire all these yardsticks and measures we had to conduct a survey, case studies and interviews. Finally, all the findings were incorporated in the web-based DSS tool and we called this web based system, SEEBAS.
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基于web的ERP系统选择、实施和评估决策支持系统
企业资源规划系统是一个庞大而复杂的信息系统,它使整个组织能够通过使用单个数据存储库来操作、协作和协调其活动。这是昂贵的采购和需要很长时间来实施。因此,组织在决定实施erp之前是非常谨慎的。一旦实施了ERP,组织就需要持续监控其性能及其与组织战略目标的一致性。在本文中,我们描述了基于网络的决策支持系统(DSS)的开发工作,该系统可以帮助组织评估其ERP实施的成功并衡量所获得的收益。开发该工具的挑战在于确定ERP成功实施的标准,确定ERP效益的度量和确定生产力指标。为了获得所有这些标准和措施,我们必须进行调查、案例研究和访谈。最后,所有的研究结果都被整合到基于网络的决策支持系统中,我们称这个基于网络的系统为SEEBAS。
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