SuperNurse: nurses' workarounds informing the design of interactive technologies for home wound care

Proceedings of the 11th EAI International Conference on Pervasive Computing Technologies for Healthcare Pub Date : 2017-05-23 DOI:10.1145/3154862.3154865

Dawood Al-Masslawi, Lori Block, C. Ronquillo, Shannon Handfield, S. Fels, R. Lea, L. Currie

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引用次数: 7

Abstract

The increasing aging population needing homecare is leading to additional clinical work for homecare nurses. Wound care and documentation are substantial components of this work required to monitor patients and make appropriate clinical decisions. However, due to barriers in the systems that nurses are expected to use, and context of their activities, they create and use workarounds to get their job done. In this study, the most common themes of workarounds were identified and used to inform design iterations of a wound documentation application: SuperNurse. The exploratory and experimental design iterations involved homecare nurses, who expressed: curiosity, leading to further reflection; frustration, leading to identifying problems; and surprise, leading to identifying useful and easy to use designs. We found that nurse-centred design, informed by workarounds, led to using mobile, wearable, and speech recognition technology and improving ease of use and usefulness in SuperNurse.

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超级护士:护士的工作环境通知交互式技术的设计为家庭伤口护理

越来越多的老年人口需要家庭护理，这导致家庭护理护士需要更多的临床工作。伤口护理和记录是这项工作的重要组成部分，需要监测患者并做出适当的临床决定。然而，由于期望护士使用的系统及其活动背景存在障碍，他们创造并使用变通办法来完成工作。在本研究中，确定了最常见的解决方案主题，并将其用于伤口记录应用程序SuperNurse的设计迭代。探索性和实验性的设计迭代涉及家庭护理护士，他们表达了:好奇心，导致进一步的反思;沮丧，导致发现问题;令人惊讶的是，这导致了识别有用且易于使用的设计。我们发现，以护士为中心的设计，通过变通方法，导致使用移动、可穿戴和语音识别技术，并提高SuperNurse的易用性和实用性。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Proceedings of the 11th EAI International Conference on Pervasive Computing Technologies for Healthcare

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