Pengaruh Quality Of Work Life Dan Budaya Kaizen Terhadap Komitmen Organisasi Melalui Kepuasan Kerja Sebagai Variabel Intervening Di Bank Sumut Kantor Cabang Syariah Brigjend Katamso Medan

Abstract

This research is to find out and analyze organizational commitment related to quality of work life, kaizen culture and job satisfaction. With that, researchers are expected to be able to analyze the effect of quality of work life, kaizen culture and job satisfaction on organizational commitment. Data analysis in this study used a questionnaire method compiled with a Likert scale and then calculated using the path analysis data processing method. The results showed that, 1) the variable quality of work life has a positive and significant effect on organizational commitment, 2) the kaizen culture variable has a positive and significant effect on employee organizational commitment, 3) the variable quality of work life has a negative and insignificant effect on employee job satisfaction , 4) The kaizen culture variable has a positive and significant effect on employee job satisfaction, 5) The job satisfaction variable has a negative and insignificant effect on employee organizational commitment, 6) The quality of work life variable has a positive and significant effect on organizational commitment through job satisfaction as an intervening variable accepted, 7) The kaizen culture variable has a positive and significant effect on organizational commitment through employee job satisfaction, 8) The quality of work life (QWL), kaizen culture, and job satisfaction variables simultaneously influence organizational commitment. Keywords: Kaizen Culture, Job Satisfaction, Organizational Commitment, Quality Of Work Life.