Restarting Medical Tourism in the COVID-19 Pandemic: A Strategic-based Approach

H. Mosazadeh, Farshad Faezi Razi, Masoud Lajevardi, H. Mousazadeh, A. Ghorbani, Farahnaz Akbarzadeh Almani, Faranak Shiran
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引用次数: 6

Abstract

: The present study had a twofold objective, including the reconceptualization of medical tourists’ perceived risk in the COVID-19 pandemic and developing strategies to reduce medical tourists’ perceived risk during the pandemic. These two steps were referred to as a strategic-based approach. The first step defines medical tourists’ perceived risk as the subjective/cognitive (mind-driven) expectations and objective/actual (real-image driven) evaluation of the negative consequences/losses before/after making travel decisions to an unsafe COVID-19 destination. Following that, the associated dimensions were identified, such as psychological, financial, health, legal, performance, facility, and time risks. Finally, two main strategies (country-based and hospital-/clinic-based) were developed to create a safe COVID-19 destination. This study could make significant theoretical and practical contributions to strategic medical tourism management.
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在COVID-19大流行中重新启动医疗旅游:基于战略的方法
本研究具有双重目的,包括重新定义COVID-19大流行期间医疗游客的感知风险,并制定策略降低医疗游客在大流行期间的感知风险。这两个步骤被称为基于战略的方法。第一步将医疗游客的感知风险定义为在做出前往不安全的COVID-19目的地的旅行决定之前/之后对负面后果/损失的主观/认知(思想驱动)期望和客观/实际(真实图像驱动)评估。随后,确定了相关方面,如心理、财务、健康、法律、绩效、设施和时间风险。最后,制定了两项主要战略(以国家为基础和以医院/诊所为基础),以创建一个安全的COVID-19目的地。本研究对战略性医疗旅游管理具有重要的理论和实践意义。
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