Cyberbullying within working contexts

Abstract

The current chapter debates the limited existing research evidence on cyberbullying within working contexts. We examine critically conceptualising cyberbullying as a new type of negative work behaviour or simply an extension of traditional bullying. The focus then moves to presenting the evidence on prevalence rates, impact and antecedents of workplace cyberbullying. This culminates in a discussion of theoretical ideas that may aid our understanding of cyberbullying at work from the computer-mediated communication and psychology literatures. The chapter concludes by providing the reader with five action points for enhancing future research in this topic area.