Finding Problem by Information Diagram

Abstract

There is many need and trial to find problem as one of processes for business and marketing. TRIZ-OTSM insists that a complex problematic situation is not a set composed of individual problems, but a network of problems according to their relationship. To find problem we analyzed two samples in informal and formal domains like Movie and Education. A sequence of finding problem is designing information diagram and applying IFR (Ideal Final Result) and finding problem using available materials. In Movie, IFR was not found and pseudo-problems like questionnaires were caught. In Education, IFR and problems were extracted roughly through information diagram. If TRIZ process will be adapted as for next steps, to find contradictions and solve the contradictions will go on. If other ways will be used to solve the problems, corresponding procedures will be done. In this paper, finding problem by various ways was experimented and the relation between information diagram and problems is meaningful.