{"title":"The changing face of government: The trends and a solution architecture for citizen services","authors":"S. Sarkar","doi":"10.1109/INNOVATIONS.2013.6544385","DOIUrl":null,"url":null,"abstract":"Governments across the world are facing unique, deeper and unprecedented challenges. Interesting trends are observed in citizen service delivery as a response to these challenges. A solution architecture that may help the governments to address these trends is presented in this paper.","PeriodicalId":438270,"journal":{"name":"2013 9th International Conference on Innovations in Information Technology (IIT)","volume":"14 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2013-03-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"2013 9th International Conference on Innovations in Information Technology (IIT)","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/INNOVATIONS.2013.6544385","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0
Abstract
Governments across the world are facing unique, deeper and unprecedented challenges. Interesting trends are observed in citizen service delivery as a response to these challenges. A solution architecture that may help the governments to address these trends is presented in this paper.
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