Preferred Leadership Traits by Employees: A case study in Telecommunication Organization

C. Maizan, L. M. Florianna, H. Hamidi
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Abstract

Leaders affect employees’ performance in the organization by their leadership style, which is dependent to the degree of favor by their followers. It is vital for the organization to identify the most effective leadership styles which will boost performance in the organization. This research studied the type of leadership trait most preferred in the telecommunication sector. This qualitative study used the Full Range Leadership Model to identify and suggest the preferred traits of a leader. The sampling method used was purposive.  Interview guides were used as the research tool. A total of six (6) informants were interviewed. The results showed transformational leadership style is the most preferred by all the informants as the employees found that the traits of the transformational leader bring more positive impacts on their work performance.   Keywords: Leadership traits; Transformational leadership; Telecommunication sector; Full-range Leadership Model; Employees performance.
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员工偏好的领导特质:电信组织个案研究
领导者通过其领导风格影响员工在组织中的表现,而领导风格又取决于其下属对其的喜爱程度。对于组织来说,确定最有效的领导风格是至关重要的,这将提高组织的绩效。本研究研究了电信行业最受欢迎的领导特质类型。本定性研究使用全方位领导力模型来识别和建议领导者的首选特质。采用的抽样方法是有目的的。访谈指南被用作研究工具。共采访了六(6)名举报人。结果显示,所有被调查者最喜欢变革型领导风格,因为员工发现变革型领导的特质对他们的工作绩效有更积极的影响。关键词:领导特质;变革型领导;电信部门;全方位领导模式;员工的表现。
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