The role of process engineering in product and service realization

L. B. Boza, J. Hsu, R. Wyndrum
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Abstract

The authors discuss an approach to quality improvement called 'Process Engineering'. The notion of a process is crucial to its success; and in addition, a new type of engineering, based on disciplined team work, supported by systematic analysis to determine the degree and quality of the value to be added by each function or operation, forms the basis of the underlying methodology. The authors discuss the process view, process engineering, value adding analysis and lead time reduction.<>
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过程工程在产品和服务实现中的作用
作者讨论了一种称为“过程工程”的质量改进方法。过程的概念对其成功至关重要;此外,一种新型的工程,基于纪律严明的团队合作,辅以系统的分析,以确定每个功能或操作所增加的价值的程度和质量,形成了底层方法论的基础。作者讨论了过程观、过程工程、增值分析和缩短交货时间。
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