Reconciling Needs and Feasibility When Developing Technologies for Persons with Cognitive Disabilities: A Case Study

Hajer Chalghoumi, J. Rocheleau, V. Cobigo, J. Jutai, Fatoumata Bah, Y. Lachapelle, Dinis Cabral, Stephen Nicholl
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引用次数: 1

Abstract

Persons with cognitive disabilities (CD) can benefit from using technologies to support their health and independence. However, these users often struggle to access and use technologies because their needs are not accounted for in most technology development processes. One of the main reasons for this is because technology developers often experience tension between accommodating the needs of these users with feasibility considerations. In this case study, we describe our transdisciplinary, inclusive and iterative process for reconciling users' needs and feasibility considerations when developing a medication management app for persons with CD. This paper may serve as a valuable resource for technology developers who are interested in developing products for persons with CD, by highlighting some of the real-world challenges they may encounter and providing guidance on how to overcome them.
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为认知障碍者开发技术时协调需求与可行性:个案研究
认知残疾者可以从利用技术支持其健康和独立中受益。然而,这些用户往往难以获得和使用技术,因为在大多数技术开发过程中没有考虑到他们的需求。造成这种情况的一个主要原因是,技术开发人员经常在满足这些用户的需求和可行性考虑之间感到紧张。在本案例研究中,我们描述了我们的跨学科,包容性和迭代过程,以协调用户需求和可行性考虑,为乳糜泻患者开发药物管理应用程序。本文可以作为有兴趣为乳糜泻患者开发产品的技术开发人员的宝贵资源,突出了他们可能遇到的一些现实世界的挑战,并提供了如何克服这些挑战的指导。
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