Integration of Scenario-based Requirements Forecast into Model-based Product-service System Planning

Abstract

Due to various benefits, Product-Service Systems are becoming an increasingly important concept in industry and research. However, the integration of products and services in one system increases complexity. Far-reaching decisions must be made under uncertain conditions within the planning phase. Additionally, there is increasing pressure on development and planning departments because of intense competition and short development cycles. Therefore, this contribution picks up a procedural and modeling support for the planning of Product-Service Systems and focuses their interaction. Moreover, the concept of descriptors as connection elements is established. Finally, an academic case study proofs the feasibility of the concept and an interview study assesses the industrial applicability.