Robotic Advancements in Business Process Automation using Artificial Intelligence: An Investigative Study

Ranjana Sharma, S. Bharadwaj, Sarthika Dutt, Mayank Tomar
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Abstract

In the present scenarios, we can observe how the world is changing with computers, and the thing which plays the best role is ‘Robots’. So, in this article, we have mentioned how robots will change the world with new technologies and a newly introduced concept by the present engineers: Robotic Process Automation. RPA is the technology that is replacing humans with computers or programmed bots to mimic human actions to perform several tasks. There is currently little scholarly literature on the issue. As a result, the goal of this paper is to analyze how the academic community defines RPA and how far it has been researched in the literature in terms of the status, trends, and application of RPA. There is also a discussion of the distinction between RPA and business process management. To that goal, the Web of Science and Scopus databases were used to conduct a systematic literature review (SLR). The article summarises the results of an SLR on RPA, providing a review of RPA ideas and practical implementations, as well as the benefits of its adoption in various industries.
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使用人工智能的业务流程自动化中的机器人进步:一项调查研究
在目前的场景中,我们可以观察到世界是如何随着计算机而变化的,而扮演最好角色的是“机器人”。因此,在本文中,我们提到了机器人将如何通过新技术和当前工程师引入的新概念来改变世界:机器人过程自动化。RPA是一种用计算机或编程机器人代替人类来模仿人类行为来执行多项任务的技术。目前关于这个问题的学术文献很少。因此,本文的目的是分析学术界如何定义RPA,以及在RPA的现状、趋势和应用方面,文献中对RPA的研究程度。本文还讨论了RPA和业务流程管理之间的区别。为此,我们使用Web of Science和Scopus数据库进行了系统的文献综述(SLR)。本文总结了基于RPA的单反研究的结果,提供了RPA思想和实际实现的回顾,以及在各个行业中采用RPA的好处。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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