A Maturity Model for Examination Management in University

Abstract

The examination management plays an irreplaceable role on teaching quality in university education, therefore, we analyze the process of examination management. From the perspective of project management, we introduce and establish a model from two key dimensions: maturity index system and key process area. Thus, corresponding models for the two dimensions are proposed respectively. Onwards, based on samples from universities in Beijing, we conduct an empirical analysis to measure the performance using our proposed models. The evaluation results highlight the importance and the practicality of maturity model for examination management in university.