FAQ Auto Constructing Based on Clustering

Abstract

FAQ can make QA System easily constructed and effective and therefore can be used as one part of a complex QA System. As the base of the FAQ, FAQ database has an important impact on the performance of the whole QA system. In this paper, we improved the clustering method, and combine it with the similarity algorithm to automatically construct the FAQ database. This method helps to construct the FAQ automatically, and doesn't require too much manual intervention. Compared to other auto constructing methods, the coverage of the FAQ constructed by our method is extremely larger than others.