A design space for conversational in-vehicle information systems

Abstract

In this paper we chart a design space for conversational in-vehicle information systems (IVIS). Our work is motivated by the proliferation of speech interfaces in our everyday life, which have already found their way into consumer electronics and will most likely become pervasive in future cars. Our design space is based on expert interviews as well as a comprehensive literature review. We present five core dimensions - assistant, position, dialog design, system capabilities, and driver state - and show in an initial study how these dimensions affect the design of a prototypical IVIS. Design spaces have paved the way for much of the work done in HCI including but not limited to areas such as input and pointing devices, smart phones, displays, and automotive UIs. In a similar way, we expect our design space to aid practitioners in designing future IVIS but also researchers as they explore this young area of research.