Level UP: Mapping Hard Skills of IT Practitioners to support the Project Management

Abstract

Mapping skills is important for software development organizations. Knowing the skills of the company practitioners helps the managers in making decisions to team building and to know what skills are necessary to development of projects. Identifying the adequate practitioner can contribute to good quality and minimize the time spent on the project. To optimize the process of team formation and management of competences, a software company carried out a process of mapping the skills of professionals in the area of software development. The process of identifying and organizing the competencies was carried out between the members of the development teams and the managers. From the mapping, we developed a tool that helped managers to have an overview of the company's competencies and facilitate the decisions making about which practitioners to allocate in each project, identify training needed to acquire competencies, and if was necessary contracting other practitioners. In addition, practitioners could gain insight into skills they could improve or acquire to fulfill certain roles within the company.