Summary and Discussion

Abstract

The book developed an approach to interviewing that takes, as its point of reference, a functional communication theory and uses some of its units for conceptualizing interviewing practices in terms of canonical genres and textual strategies. Planning interview protocols now involves a process of assigning canonical genres to the candidate questions. During the interview process, enactment practices facilitate the smooth enactment of the interview and aids interviewers in reflecting and learning in both static and go-along interviews. In the final chapter, the argument and findings of the book are summarized and future research directions for this approach to interviews and interviewing are suggested. The domains of interest in the book have been related to organizations and business. Potential future applications are suggested that involve the storing, processing and manipulation of interview texts and the searching and retrieval of generically coded segments that can benefit knowledge and experience management in organizations.