The effectiveness of e-government media by the special region of Yogyakarta’s provincial government

Mochamad Hanafi
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引用次数: 1

Abstract

A website is needed by the government as one of the e-government’s media on public service. This study aimed to determine the effectiveness of the website provided by the special region of Yogyakarta’s provincial government as e-government media on public services. This research used descriptive qualitative design through the analysis results of interviews, observations and documentation. The findings showed that the Provincial Government had determined the audience. The content has tried to serve some needs. The two-way interaction fits the needs of the audience but not fast response. A website is easy to use but there are weaknesses, such as upgrade efforts, creative ideas and innovations. From their aspects, the website of the Provincial Government of Yogyakarta, Indonesia has not been fully effective as an e-government media on public services. For improvement, the special region of Yogyakarta’s provincial government should always continue making innovation to its website following the audience’s needs with the aim to make it more interesting and valuable.   Keywords: Effectiveness, website, e-government.
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电子政务媒体的有效性由日惹省政府特别行政区提出
政府需要网站作为电子政务公共服务的媒介之一。本研究旨在确定日惹省政府特别行政区提供的网站作为电子政务媒体对公共服务的有效性。本研究采用描述性定性设计,通过访谈,观察和文献的分析结果。调查结果表明,省政府已经确定了听众。内容试图满足某些需求。双向互动符合受众需求,但反应速度慢。一个网站很容易使用,但也有缺点,比如升级的努力,创造性的想法和创新。从他们的角度来看,印尼日惹省政府网站并没有充分发挥电子政务公共服务媒体的作用。为了改进,日惹省政府的特殊区域应该根据受众的需求不断对其网站进行创新,以使其更有趣和有价值。关键词:效能,网站,电子政务。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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