Systematic literature review: Affective state as a predictor of counterproductive work behaviour

N. Ibrahim, Zafir Khan Mohamed Makhbul, A. Ayob, A. Lokman
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Abstract

Human emotions are within-person factors that function as a stimulus of an individual’s attitude and behaviour, either positively or negatively. From the organisational behaviour spectrum, concern over negative behaviour like Counterproductive Work Behaviour (CWB) is more prevalent due to tremendous negative effects on both employees and organisations. Although the impact of the affective states on CWB was empirically evident, there was an insufficient study that systematically reviewed the literature on such association. Hence, the present article adopts the PRISMA guidelines (Preferred Reporting Items for Systematic reviews and Meta-Analyses) by integrating multiple research designs to investigate the emotional experiences-CWB phenomenon. The relevant literature review was selected from two established databases, Scopus and Web of Science. Based on the thematic analysis, two main themes (i.e., negative and positive affect) emerged as predictors of CWB at work. Subsequently, the sub-themes of discrete emotions were discussed as part of the study findings. In addition, this study comprehensively explained the significance of affective states on CWB. As a result, the study offers valuable insight into the body of knowledge and practical implementation for future strategies. The key takeaway is that creating more positive events and eliminating negative events are expected to be beneficial in elevating employees’ emotional well-being, hence reducing CWB occurrence.
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系统文献综述:情感状态作为反生产行为的预测因子
人的情绪是一种内在的因素,它可以刺激个人的态度和行为,无论是积极的还是消极的。从组织行为学的角度来看,由于对员工和组织都有巨大的负面影响,对反生产行为(CWB)等负面行为的关注更为普遍。虽然情感状态对CWB的影响在经验上是明显的,但对这种关联的文献进行系统回顾的研究还不够。因此,本文采用PRISMA (Preferred Reporting Items for Systematic reviews and meta - analysis)指南,通过整合多个研究设计来研究情绪体验- cwb现象。相关文献综述选择自Scopus和Web of Science两个已建立的数据库。基于主题分析,两个主要主题(即消极和积极影响)可作为工作中中环湾仔行为的预测因子。随后,离散情绪的子主题作为研究结果的一部分进行了讨论。此外,本研究还全面解释了情感状态对CWB的影响。因此,该研究为未来战略的知识体系和实际实施提供了有价值的见解。关键的收获是,创造更多的积极事件和消除消极事件,有望提高员工的情绪幸福感,从而减少中环绕道的发生。
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