Important Factors to Improve Student Performance in the Universities of UAE: Examining the Mediating Effect of using M-Learning

Abstract

This study aims to examine different factors that can improve student performance. Therefore, this study examined the impact of lecturers' influence, hedonic motivation, quality of service, and intention to use M -learning on student performance. This study also examined the mediating role of using m-learning. The proposed research model is examined using Structural Equation Modeling (SEM) through Smart PLS as a tool. The quantitative data were collected from students at the universities of the UAE. The usable questionnaires received back from the respondents were 399. Snowball sampling was used for data collection in the present study. The results of the study support the claim that lecturers' influence, hedonic motivation, quality of service and intention to use M -learning directly affect student performance. The mediation effect of M -learning was accepted in the present study. The findings are beneficial for policymakers and academicians for future studies and strategic development.