Agile UX: Integrating good UX development practices in Agile

Abstract

This paper explores a framework for the integration of User Experience (UX) in Agile within the South African context. For this study, grounded theory was applied as a suitable qualitative method to determine how the integration of UX into Agile is carried out in practice. The data was collected using semi-structured interviews with professionals working in an Agile/UX environment in South Africa. Further data was collected using questionnaires in order to promote validity and reliability with more information from more participants. The themes that emerged from the study shows that there is an increasing need for UX in software development amongst Agile teams. The findings were used to design a framework to facilitate the integration of UX into Agile.