Top Management Encourangement in Implementing ISO 9001:2015 (Clause 5.1): Review

Abstract

The Quality Management System provides the environment within which related tools, techniques and procedures can be deployed effectively leading to operational success for a construction project. Top management commitment towards quality management system is generally perceived as one of the key factors in determining its success.The purpose of this research paper was to understand role of top management in connection with implementation of ISO 9001:2015. Extra high quality assurance has been followed for construction of bridge which enabled to set up third party quality assurance consultancy (Lloyd’s Register Asia (LRA)). The author worked with the QA company and thestate department (DTTDC) to perform various quality assurance checks and helped in implementation of quality management system ISO 9001:2015 (clause 5.1). The problem faced by the top management at was to keep track of the various activities at site for e.g. bolt testing which also includes documentation of joints of steel girder that are QA passed. Gantt charts were used to depict the data collected by performing the given set of procedure to check the quality like Bolt tightness and perform various other quality checks related to bolt that helped in successful implementation of ISO 9001:2015.