From local to global - path towards multicultural software engineering

Abstract

One of the trends in software engineering is globalisation. Software development is expert work made in closely collaborating teams. The most natural way to do this kind of work is to implement it in local teams. Distribution of expert work increases the grade of difficulty; an additional grade of difficulty appears if the organisational parts represent different cultural backgrounds. The organisations that are distributed and multicultural must be adaptive. Adaptation can be done in two ways: either to adapt the people to the organisation or to adapt the processes of the organisation to take into account the differences. There is also a lot of knowledge available concerning the differences between cultures. The aim of this paper is to analyse multicultural information and communication technology (ICT) companies. The viewpoints discussed cover the global organisation as an adaptive and learning network and the maturity of the global organisation.