A model of I/S partnering relationships

Abstract

Outsourcing is becoming a more important way of providing Information System (I/S) services in organizations. Outsourcing relationships between a client and vendor which are long-lasting, involve coordinated client-vendor activity, and investment by both parties are known as partnerships. This paper proposes a model that can be used to analyze the forces that foster partnering arrangements in I/S outsourcing relationships. After it is tested the model will be useful to I/S personnel making outsourcing decisions and managing relationships with outsourcing vendors.