Position Paper on Developing Standardized Modelling Approaches for the Management of Healthcare Organizations

Abstract

Healthcare organisations are continually forced to rethink and redesign their processes and procedures due to internal and external requirements and occurrences. The best way to test new procedures would be through real-life experiments and/or simulations based on real-time data. However, experiments are only rarely possible in a service provision environment which is highly complex and safety and security driven, and so data are sometimes not available in the required quantity (yet). The application of models provides an alternative. However, to serve as a solid foundation, such models need to fulfil certain criteria: they need to be consistent, complete, accurate, and without redundancies, and they also have to provide the basis for a common understanding for stakeholders from different backgrounds, thereby making it possible to choose from multiple perspectives.