{"title":"E-Government Adoption in Uzbekistan: Empirical validation of the Unified Model of Electronic Government Acceptance (UMEGA)","authors":"Shokhrukh Avazov, Seohyun Lee","doi":"10.1145/3396956.3397008","DOIUrl":null,"url":null,"abstract":"This study aimed to investigate the underlying factors that play an important role in improving citizens’ intention to use e-government services called Single Portal of Interactive Public Services (SPIPS) in Uzbekistan. To that end, a theoretical model known as Unified Model of E-government Adoption (UMEGA) was employed. A survey was conducted for 216 respondents in Uzbekistan to measure six constructs from UMEGA: (1) performance expectancy, (2) effort expectancy, (3) social influence, (4) perceived risk, (5) facilitating conditions and (6) attitude Reliability and validity test results indicated adequate consistency and validity. Results from structural equation model (SEM) indicated that performance expectancy had the greatest influence (β=0.745, p < 0.001) on intention to use e-government in Uzbekistan.","PeriodicalId":118651,"journal":{"name":"The 21st Annual International Conference on Digital Government Research","volume":"2 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2020-06-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"9","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"The 21st Annual International Conference on Digital Government Research","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1145/3396956.3397008","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 9
Abstract
This study aimed to investigate the underlying factors that play an important role in improving citizens’ intention to use e-government services called Single Portal of Interactive Public Services (SPIPS) in Uzbekistan. To that end, a theoretical model known as Unified Model of E-government Adoption (UMEGA) was employed. A survey was conducted for 216 respondents in Uzbekistan to measure six constructs from UMEGA: (1) performance expectancy, (2) effort expectancy, (3) social influence, (4) perceived risk, (5) facilitating conditions and (6) attitude Reliability and validity test results indicated adequate consistency and validity. Results from structural equation model (SEM) indicated that performance expectancy had the greatest influence (β=0.745, p < 0.001) on intention to use e-government in Uzbekistan.
本研究旨在调查在提高乌兹别克斯坦公民使用电子政务服务意向方面发挥重要作用的潜在因素，该服务被称为交互式公共服务单一门户(SPIPS)。为此，采用了电子政务统一模型(UMEGA)这一理论模型。对乌兹别克斯坦216名被调查者进行了问卷调查，测量了UMEGA的六个构念:(1)绩效期望、(2)努力期望、(3)社会影响、(4)感知风险、(5)便利条件和(6)态度。信度和效度检验结果显示一致性和效度良好。结构方程模型(SEM)的结果表明，绩效预期对乌兹别克斯坦电子政务使用意愿的影响最大(β=0.745, p < 0.001)。
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