Assessing the Digital Transformation Maturity of Motherboard Industry: A Fuzzy AHP Approach

Abstract

The coronavirus disease-19 pandemic and the impact of Sino-US trade have accelerated and intensified changes in consumer behavior and promoted the motherboard industry’s digital transformation. However, before entering the implementation stage of digital transformation, enterprises need to examine their readiness. Therefore, we hope to provide a reference for the motherboard industry in the implementation stage of digital transformation in the face of fast-changing market demands by constructing a digital transformation maturity assessment scale. Previously, maturity assessments were performed for manufacturing and smart manufacturing. The digital transformation maturity assessment of the motherboard industry lacks rigorous research in relevant literature. Therefore, this study uses the current state of the motherboard industry to assess its digital transformation maturity and uses the fuzzy analytic hierarchy process and expert interviews to summarize and analyze the assessment mode of the digital transformation maturity of the motherboard industry. By analyzing digital transformation maturity and using an objective assessment scale, we can understand the current state of operations and set the right direction. This enables enterprises to obtain maximum benefits with limited resources when facing rapid changes in consumer behavior. We further show the implications of the industry’s operations, and finally, provide practical recommendations and conclusions.