Outcomes of Knowledge Management in Selected Steel Industries: An Empirical Study

Abstract

: The decision on implementing knowledge management (KM) depends on the benefits of the KM system in any organization. This study aims to understand the benefits inferred by implementing KM in steel industries in particular and other industries in general. We intend to identify and examine four important outcomes of KM in the steel industry in Odisha: organizational effectiveness (OE), organizational learning (OL), innovation (INO), and competitive advantage (CA) which are found to be strongly significant in our study. We have sourced data from the two steel plants: TATA Steel, Kalinganagar as a private entity, and Rourkela Steel Plant, Rourkela, as a public entity. With confirmatory factor analysis, consistency between items and constructs are strongly significant. In Structural equation model, we see a strong association between independent and dependent variables. Hence, the result suggests that the identified four outcomes of KM foster a deep impact on the steel industry for its all-round development in the competitive world by thriving towards the destination of success.